HOW MINDS WORK
Returns & refunds.
The current return framework for digital rituals and physical pieces.
Digital rituals
Because digital access is delivered immediately, a digital ritual is generally not eligible for a refund after it has been opened or downloaded, except where required by applicable law. Contact us promptly if access fails or the files are materially defective.
Physical pieces
Request a return within 30 days of delivery. Items should be unused and in their original packaging. Personalized, opened, or final-sale items may be excluded where stated on the product page. We will provide return instructions before you ship anything back.
Policy review
This policy is written for the current storefront preview and should be reviewed for the jurisdictions where you sell before launch.